Add user not working

Just trying to add a user… on click on the confirm button nothing happens.

Browser console shows:
Failed to load resource: the server responded with a status of 404 ()

Hi Riza,

Thanks for reaching out. We couldn’t replicate the issue on our end. Please try refreshing your browser and logging in again and try to add a user. We’re investigating further. Feel free to share additional details if you have them.


Hi Team

I think this issue might be because you’ve used all the available seats in your license (15). I’ve already reported the need for improved error reporting internally. If you’d like to increase the number of available seats, please contact us at Thanks

1 Like

I am also experiencing this issue, but instead of an error, the screen doesn’t appear to do anything. We have the Enterprise plan and 30 users currently.